Frequently Asked Questions

1. How do I qualify?
If you are homebound and needing intermittent care as a result of illnesses Diabetic, High blood pressure, stroke, wound care, Alzheimers disease, dementia, arthritis or recently from hospital or nursing facility stay.

2. How do you get pay for the service or how do I pay for the service?
Medicare usually pays 100% of our service if you have traditional Medicare not HMO. Some private insurance offers Home Health care as benefit and pays us for our service. Those who do not have any form of insurance can pay out of their pocket. They are billed monthly. You will be provide with a copy of services to be rendered.

3. Is your agency approved?
Our agency is approved by the state of Texas department of Health and aging disabilities. We are also certified Medicare by center for Medicaid and Medicare Services.

4. Why Diamond Care?
Not only we are licensed and certified, our staff has extensive experience in the home care industry. Our staff is properly trained, maintain all certifications and receive on going training. We conduct background check through the department of public safely (DPS). Our friendly staff is always ready to assist you. Our team is dedicated to your well being.

5. What services does your agency provide?

  • Skilled and unskilled nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Medical Social Worker

We will also assist you with your medical supplies and or DME. See our site for the rest of the services that we can provide.

6. How do you render your services?
We render our service in the comfort of your home by well trained and qualified staff. We respect your privacy.

7. Any Special Area of coverage?
We service the Dallas metroplex and surrounding areas. see our coverage area.

8. Hours of operation.
Diamond Care provides service 24 hours a day, 7 days a week. Our Care Coordinators are also on call 24 hours a day, 7 days a week. OUr office hours are 9 A.M to 5 P.M Monday through Friday.

Contact Information
777 S. Central Expressway Suite 7E
Richardson, Texas 75080
Office Phone :   (972) 479-1888
Office Fax :       (972) 479-1887
Email :  
Email :  
Cell Phone :       (214) 680-6805
Cell Phone :       (214) 558-4200